# CVE-2026-102490: A Zammad server user can become the all powerful root user

Status: Being used now (CISA KEV, added 2026-10-02)
Who: Teams that run their own Zammad help desk. Used together with another Zammad flaw.
Do this: Update Zammad to the latest version.

## Agent prompt (read-only)
Read-only check, change nothing, send nothing anywhere.
Is Zammad GmbH Zammad (CVE-2026-102490) installed or running on this machine or in this project?
1. Find every copy and its version (apps, packages, containers, lockfiles).
2. Compare each version against the vendor's fixed version for CVE-2026-102490. Quote the vendor page you used.
3. Report a table: where, version, fixed version, status (exposed / fixed / not installed / unsure).
4. List the exact update steps, but do not run them.

## Official description
Zammad GmbH Zammad contains an improper privilege management vulnerability that can allow the local zammad user to escalate privileges to root. This vulnerability can be chained with CVE-2026-102489.

## Sources
- https://zammad.com/en/product/releases/
- https://community.zammad.org/t/take-care-local-privilege-escalation-cve-2026-102490-is-reported-as-being-actively-exploited/21297/2
- https://nvd.nist.gov/vuln/detail/CVE-2026-102490
- https://nvd.nist.gov/vuln/detail/CVE-2026-102490

Generated by isitexploited.org from public sources. Verify version numbers against the vendor before acting.