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My laptop was lost or stolen. How do I protect my information?

Reviewed answer

Use available remote-lock tools and secure accounts from another trusted device.

  1. Try Find My for a Mac or Microsoft's Find my device for Windows if configured before the loss.
  2. Notify your employer immediately for a work device. For personal accounts, review sessions and secure accounts accessible from the laptop.
  3. Report theft to local police and provide the serial number if available. Do not attempt to recover it from a stranger yourself.

Get help if

The laptop was unlocked, unencrypted, or contained sensitive files and saved account access.

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