Someone used my insurance or identity for medical care. What should I do?
Reviewed answer
Report the false claims and correct affected medical records as well as bills.
- Contact your insurer and the provider using independently verified numbers. Identify the services you did not receive.
- Request relevant records and ask for inaccurate information to be corrected so it does not affect your care.
- Keep written records of disputes. In the US, use IdentityTheft.gov for a recovery plan and report Medicare misuse to Medicare if applicable.
Get help if
Someone else's diagnoses, prescriptions, or allergies appear in your record, or your coverage is affected.