I received a PayPal invoice I do not recognize. Do I owe it?
Reviewed answer
An invoice or money request does not prove a purchase or completed charge.
- Open PayPal directly and check activity. Distinguish an unpaid request from an actual transaction.
- Report an unfamiliar invoice or request inside PayPal. Do not call numbers or follow links written in its notes.
- If an unauthorized payment actually occurred, report that transaction through PayPal's official resolution process.
Get help if
The invoice demands urgent contact, cryptocurrency, account details, or remote access to arrange a refund.