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How do I avoid getting locked out of my accounts if I lose my phone?

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Set up recovery options and safely store backup codes before you need them.

  1. Review recovery email addresses and phone numbers on important accounts while you can still sign in.
  2. Save the service's backup codes offline in a secure place that you can access without the missing phone.
  3. Set up an additional supported recovery method and confirm it works before retiring your old phone or number.

Get help if

Every recovery method depends on one phone or the same locked account. Never give backup codes to someone offering recovery help.

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