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My EBT or SNAP benefits were stolen. What should I do?

Reviewed answer

Report the theft to your state's EBT service immediately and secure the card.

  1. In the US, call the EBT number on your card or your state's official benefits website. Report the transactions and request card replacement.
  2. Change the PIN and use a card-lock feature if your state offers one.
  3. Save transaction details and ask your state about current replacement rules and deadlines. Reimbursement is not guaranteed.

Get help if

Benefits disappear soon after being loaded, or transactions appear in places you have not visited.

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