Can I get a refund after a Zelle scam?

1. In the US, contact the bank or credit union offering your Zelle service through its official app or fraud number.
2. Explain whether you sent the payment yourself or someone else initiated it. Include any impersonation, stolen login, or shared-code details.
3. Ask for a fraud investigation, possible reversal or reimbursement, and a case number. Save the payment record and messages.

Get help if

Report now, even if told a completed payment cannot be canceled. Cancellation and fraud reimbursement are different questions.