No. CVE-2024-57728
A SimpleHelp bug is being used in attacks
Being used now
Yes. Attackers are using this right now.
What to do
Apply the vendor's update. If there is none, stop using it or cut it off from the internet.
- Confirmed in attacks
- Apr 24, 2026
- Product
- SimpleHelp
- Ransomware
- Used by gangs
- Attack likelihood, next 30 days
- 64%
Attack likelihood is EPSS, a daily estimate from FIRST.org of how likely this bug is to be used in attacks in the next 30 days.
The official description
SimpleHelp contains a path traversal vulnerability that allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
For your tech helper
A read-only checklist for whoever helps you with your computer, or an AI assistant. Paste it into Claude, ChatGPT or a coding agent; it only looks and changes nothing.
Read-only check, change nothing, send nothing anywhere.
Is SimpleHelp SimpleHelp (CVE-2024-57728) installed or running on this machine or in this project?
1. Find every copy and its version (apps, packages, containers, lockfiles).
2. Compare each version against the vendor's fixed version for CVE-2024-57728. Quote the vendor page you used.
3. Report a table: where, version, fixed version, status (exposed / fixed / not installed / unsure).
4. List the exact update steps, but do not run them.