Scam library
Moving company extortion
A mover loads your belongings, then demands unexpected extra money before delivering them.
What it looks like
Fictional example: Your move is $700 all included. Pay the deposit now; we do not need an inventory.
Fictional example: Your goods are already loaded. Send another $2,400 today or they will remain in storage.
How it works
A dishonest mover or broker wins your booking with a misleading quote. Once your belongings are loaded or stored, they demand excessive charges that were not properly agreed. Their control of your possessions makes it harder to walk away.
Warning signs
- There is no written inventory or clear estimate.
- The booking agent will not identify the company doing the move.
- You are asked to sign blank or changed paperwork.
- Large new charges appear after loading.
If you got one of these
- For a U.S. interstate move, verify the mover and broker through fmcsa.dot.gov.
- Get written estimates based on a clear inventory.
- Confirm which company will transport and deliver your belongings.
- Keep copies of signed documents before loading begins.
If you already paid or shared something
- Contact your payment provider and document the original agreement and added demands.
- For an interstate move, report withheld goods through fmcsa.dot.gov; use your state regulator for local moves.
- Contact local police if there are threats or suspected theft; avoid confronting the movers yourself.
Who gets targeted
People relocating, particularly those booking remotely, moving long distances, or working to a tight schedule.